Terms & conditions when booking courses/classes
All bookings are only confirmed when full payment has been made. You can book online for all classes and build your own course by buying class credits and using them to book, or buy a membership
We operate a strict 48 hour cancellation policy that you can use online. You can cancel classes and rebook online. If you cancel later than 48 hours before the class starts, the class credit will be lost. Please do let us know if you can not make class as often we have a waiting list
We are sorry but missed classes are not refundable
Changes in your course
If for any reason we need to change or cancel a class, we will let you know as early as possible and offer an alternative day/class. If that day does not suit you a refund for that class will be issued.
Health and safety
At the start of your first course / class, you will be required to fill in a brief medical questionnaire and sign it to say you are fit and well to take part in the class. During the course it is your responsibility to inform your instructor of any changes to your health. If you are in any doubt about your health you should consult your doctor. If you arrive late for a class you may not be allowed in and the class will be forfeited (so please don't be late).
Behaviour in class
We respectfully ask that you do not take photos during classes unless it has been authorised by the instructor and other people in the class. We will set aside appropriate times for photos. Also we request that you should dress appropriately for a fitness setting - trainers for warm up, shorts, leggings, vest or T shirts, and treat other people in the class with respect.
Please make sure you check what to wear for classes - If you turn up for Aerial yoga or silks wearing zips you will not be able to take part and will lose your booking. Also I respectfully ask that you wear appropriate clothing - please be aware that you will be upside down for a part of the class so very baggy t shirts will be around your ears !
Memberships (By DD only)
Memberships are ONLY available by Direct Debit and must be set up before the 1st of the month so money can be collected on that date.
Memberships run from the beginning of the month and are not opt in and out. Please do not sign up fro a DD membership if you only want a months membership. You need to sign up fro membership by the 25th of the month in order for the DD request to be in place and credits to be issued.
Personal Training / Special Events
I need payment for events (party/ small groups) 7 days before please
Personal training must be paid for at time of booking - or a minimum of 48 hours before. Cancellation after this time is not possible without losing payment.